Although the hype about chatbots is increasing, chatbot failure stories continue to get more visibility as well. However, success stories are rare, and ambitious conversational interface designers…
Chatbots Software
AI has diverse applications in customer service, from answering customer questions and inquiries to collecting and analyzing data and transcribing text and speech for insights. Chatbots are…
Conversational designers, have evaluated conversational AI platforms, or tools for designing and building chatbots, or who have already designed and deployed anything from very basic chatbots to…